Every Feature, One Page
Search by what you want to do, or browse by area. Each feature has its own page with the details.
116 Features
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Online Store
Product pages, search and accounts
Product Pages
Photos that zoom, options that never guess, delivery dates by PIN code, a buy bar that follows and rows of related products, on every product.
READ MOREProduct Stories and Details
Picture-and-text stories with pull quotes, highlights, specifications, what's in the box and care, written once per product and laid out for you.
READ MORECollections and Filters
Every list of products gets filters with exact counts, quick chips, sorts, badges and LOAD MORE, the same on collections, categories, sale and search.
READ MOREStore Search
Instant, typo-tolerant search with pictures and prices, your own synonyms, pinned and hidden results, and searches that open a page directly.
READ MOREShop by Fit
For products made for a model (a phone, a car, a printer): shoppers pick theirs once and every list, card and product page shows what fits it.
READ MOREWishlist
Shoppers save products with a heart, signed in or not, find them in a drawer and a page, and share a read-only link with family and friends.
READ MORECustomer Accounts
Shoppers sign in with a one-time code by email or phone, or with Google, and find their orders, invoices, addresses and credit in one place.
READ MOREAfter the Order
One page per order with its status, items, money and GST documents, plus cancel, BUY AGAIN, reviews, returns and exchanges for the shopper.
READ MOREContent Pages and Blog
Write your About page, FAQ, contact page, guides and blog posts in the admin, from ready sections that match your store's look.
READ MOREPersonalisation
Ask shoppers for a name to engrave, a photo, a choice, a date or a tick box, each with its own price, carried through to the order, slip and invoice.
READ MOREShoppable Videos
Upload upright videos, tag up to 10 products in each, and show them as a row that plays on its own and a full-screen player with ADD TO BAG.
READ MORELanguages and Currencies
Offer your store in Hindi beside English, translate your products, pages and menus, and show prices in other currencies as a guide.
READ MOREInstallable Store
Shoppers add your store to their phone's home screen with your name, colours and icon, and see a friendly page instead of an error when offline.
READ MOREPage Speed
Pages are kept ready and refreshed the moment you change something, photos are sized for each screen at full quality, and nothing on the page jumps.
READ MORESearch Engines
Clean addresses, your own titles and descriptions, product details Google can read, a sitemap and link previews for WhatsApp, on every store.
READ MOREURL Redirects
Send old addresses to new ones by hand or from a Shopify-style CSV, and get automatic redirects whenever a product or page changes its address.
READ MOREOpening-Soon Page
Until you launch, your store is hidden from search engines and, if you like, behind a password, while your team sees everything and tests real orders.
READ MORECustom Domains
Connect a domain you own, like yourbrand.in, with a guided DNS check and an automatic secure certificate; your free Mercayo address always keeps working.
READ MORE
Design and Page Editor
Themes, looks and the page editor
Page Editor
Arrange the sections of every page in a visual editor with a live preview, private drafts, share links and 30 published versions to go back to.
READ MOREHome Page Sections
Hero sliders, product rows, category tiles, stories, real reviews, reels and sign-up boxes, all drawn from your theme so the page always fits together.
READ MORETheme Editor
Colours, fonts, shapes, header, cards, product page, motion, logo and sharing picture, in one editor with a live preview, readability checks and undo.
READ MOREStore Looks
Pick a layout for the header, menus, search, product cards, lists, footer, product page, bag, checkout and order page, and mix them freely.
READ MOREMenus and Mega Menu
Build header, phone and footer menus up to three levels deep, with pictures, tags and icons, and a mega menu panel on computers.
READ MOREAnnouncement Bar
Up to six short messages over your header, each with an optional link and its own start and end time, as a rotating line, a ticker or a closable bar.
READ MOREProduct Templates
Make alternative templates for product, collection and category pages, then choose which products or lists use them; the rest keep the default.
READ MORELoading and Motion
Sections rise in, cards lift and sheets spring open; loading keeps content on screen instead of flashing empty; calm at checkout, still on request.
READ MORE
Checkout and Payments
UPI, cards and net banking
Phone-First Checkout
One page that starts with the mobile number and the PIN code, fills in the city and state, shows clear errors and a price breakdown that adds up.
READ MOREOnline Payments
Shoppers pay by UPI, card, net banking or wallet through your own Razorpay account; Mercayo confirms every payment on its server and never holds your money.
READ MOREBag and Bag Drawer
A bag drawer and bag page with a free-delivery bar, the order note, discount codes, bundle progress, add-ons, a free gift picker and recently viewed products.
READ MOREDelivery Options at Checkout
When a PIN code has more than one delivery option, shoppers choose one at checkout, each with its price and the dates it should arrive.
READ MOREGift Options
Shoppers can mark an order as a gift, add a message for the packing slip, keep the cash amount off it, and ask for gift wrap at your price.
READ MOREQuick Checkout for Returning Shoppers
Signed-in shoppers find their details and saved addresses filled in, BUY NOW goes straight to checkout, and the mobile code can come first.
READ MOREThank-You Page
After the order: the number, what was paid and what is due in cash, what happens next, the address, cancel while allowed, and a gentle way back to the store.
READ MOREBot Protection
Limits on how often one address can place orders, ask for codes or search, plus an optional invisible bot check for guests before an order is placed.
READ MORE
Cash on Delivery
Fewer fake orders and returns
Cash on Delivery
Offer cash on delivery with your own fee, a limit on the cash a courier collects, and the PIN codes and delivery options where it is not offered.
READ MORECOD Confirmation Code
Shoppers confirm their mobile number with a 6-digit code before a cash on delivery order is placed, so orders with wrong numbers never happen.
READ MOREPart Payment for COD
Cash on delivery shoppers pay a small COD charge or an advance online first and the rest in cash, so a refused parcel still covers its trip.
READ MORECOD Confirmation Call
Mark new cash on delivery orders Unconfirmed until your team has phoned the shopper, with a warning when the shopper has refused parcels before.
READ MOREOrder Clean-Up
Optionally cancel cash on delivery orders nobody confirmed or shipped after the days you choose, with their stock and coupon uses put back.
READ MORERTO Shield
Every cash on delivery order gets a 0-100 risk score with plain reasons, and your store chooses what happens to risky ones: a call, a code or part payment.
READ MORE
Shipping
Labels, pickups and tracking
Delivery Charges
Set delivery methods, group states into zones, price by weight, give free delivery above an amount, and add rules for PIN codes, then test any PIN code.
READ MOREDelivery Dates by PIN Code
Shoppers type their PIN code on the product page and see the delivery dates and whether cash on delivery is available, from your own delivery rules.
READ MOREShipping Labels
Select orders, press GENERATE LABELS, and each gets a courier by your rule and an AWB, with one PDF of labels to print and pickups booked if you want.
READ MOREFailed Deliveries
When a courier cannot deliver, the case lands in one queue with its reason and deadline: ask for another attempt, send a new address, or call it back.
READ MOREOrder Tracking
Shoppers follow their order on your store's own page: order steps, the courier's timeline, the AWB, documents, and messages from your team.
READ MOREExchanges
Shoppers ask for an exchange from their order page, with a reason and, if you require it, an unboxing video; your team takes it step by step.
READ MOREReturns and Refunds
Let shoppers ask to return items for a refund; approve, receive and refund from one queue, with the GST credit note issued for you.
READ MOREPacking Slips
Print a packing slip for one order or up to 100 at once: the items with SKUs, the order note, gift messages and the cash to collect, never prices.
READ MORE
Discounts and Offers
Codes, offers and bundles
Discount Codes
Make codes for a percentage or an amount off, free delivery and more, with minimums, dates, limits and rules for who may use them.
READ MOREAutomatic Offers
Offers that need no code: the bag finds them, applies the best for the shopper and says what a little more would unlock.
READ MOREBuy X Get Y
Buy 2 get 1 free, buy 3 pay for 2, or buy one item and get another at a lower price, with the bag telling shoppers what to add.
READ MOREQuantity Prices
Set a price per item by quantity, a sale price for chosen products, or more off as the bag grows, all shown on the product page and applied in the bag.
READ MOREBundles and Add-Ons
Any 2 for ₹1,299, 3 or more for 15% off, and add-ons at a special price with the main product, chosen on the product page and applied in the bag.
READ MOREFree Gifts
Offer a free gift above a spend or a number of items: shoppers choose it in the bag, its stock is checked, and it ships as its own ₹0 line.
READ MOREOne-Time Codes
Make up to 10,000 single-use codes for one discount, for influencers, printed cards or campaigns: each works once, and you see which order used it.
READ MORECombining Offers
Choose for each offer what it combines with, which offers apply alone, and whether the shopper gets the biggest saving or your own order of offers.
READ MOREOffer Labels and Sale Page
Show live offers as short labels on product cards, list every product on offer at /sale, and count down only when an offer really ends.
READ MOREOffer Reports
A report for each offer from confirmed orders: orders, sales, what it gave, average order with and without it, who used it and its top products.
READ MOREGift Cards
Sell gift cards in fixed or custom amounts, send them by email or text on a chosen day, and let shoppers spend them at checkout a bit at a time.
READ MOREStore Credit
Give shoppers a balance with your store: instant refunds without bank details, goodwill credit, cashback and referral rewards, spent at checkout.
READ MORERewards Tiers
Shoppers move up tiers as they spend and earn cashback as store credit on delivered orders, with free delivery and offers for the tiers you choose.
READ MORERefer and Earn
Shoppers share their own code; when a friend's first order is delivered, both get store credit, with an optional first-order discount for the friend.
READ MOREAffiliates
Give creators, blogs and partners their own link and code, pay them a commission on delivered orders, and record every payout.
READ MORE
Marketing and Reviews
Reviews, wishlists, referrals
Product Reviews
Shoppers write reviews with photos, every review waits for your approval, verified buyers are proven by real orders, and you can reply in public.
READ MOREQuestions and Answers
Shoppers ask questions on product pages, you answer them in the admin, and the answers help every shopper who comes after.
READ MOREAbandoned Bag Reminders
Up to three reminders to shoppers who left at checkout, with a link that restores their bag, an optional code, quiet hours and recovered sales counted.
READ MORESubscribers, Popups and Floating Buttons
A sign-up popup with sensible rules, a footer band, double opt-in with consent kept, a subscribers list with CSV, and floating WhatsApp buttons.
READ MORECross-Sell Rows
Frequently bought together, You may also like, More from the collection and Recently viewed rows on product pages, from your pairings or from real orders.
READ MOREBack in Stock and Pre-Orders
Shoppers ask to be told when a sold-out item returns and get one message when it does; pre-orders sell with a ship-by date; your team hears when stock runs low.
READ MOREProduct Feeds
Feeds for Google Merchant Center and the Meta catalogue at fixed addresses on your domain, rebuilt when products change, with a list of what to fix.
READ MOREPush Notifications and Recent Purchases
Send push notifications to shoppers who said yes on your store, and show an optional note of real recent purchases by city and product, never a name.
READ MORE
Analytics
Sales, orders and visitors
Store Analytics
Ten tabs of sales, orders, products, customers, traffic, discounts, GST, stock and live numbers, each with one clear definition and compared over time.
READ MORELive View
Visitors now, bags and checkouts in the last 5 minutes, today's sales against the same time yesterday, the latest orders and where visitors landed.
READ MOREReports
Sales by day, month, product, category, state and channel, discounts, landing pages, GST by rate, HSN summary, refunds, customers and stock, as CSV.
READ MOREOrder Attribution
See the channel, device, referring site, campaign and first page behind each order, and sales by channel, without cookies or tracking shoppers.
READ MOREHome Dashboard
Today's sales against yesterday, what needs your attention, recent activity, key numbers, top products and COD against prepaid, each part by role.
READ MOREProduct Insights
For one product: views, visitors, conversion, units, net sales, returns, cost, gross profit and margin, by day and by variant, against the last period.
READ MORE
GST and Invoices
Invoices and GSTR-1 files
GST Invoices
Every order gets the right GST document, a tax invoice or a bill of supply, numbered without gaps per financial year, as a PDF for you and your shopper.
READ MORECredit Notes
When an invoiced order is cancelled, comes back undelivered or is refunded, Mercayo issues the GST credit note itself, once, for exactly what was taken back.
READ MORETax Settings
Set your registration type, state, GSTIN and legal name, choose whether prices include GST, and keep a rates table by HSN code that every bag and order uses.
READ MOREHSN Finder
Type what a product is, like phone case or silver earring, and pick its HSN code from the GST directory, with the rate from the official rate notifications.
READ MOREBusiness (B2B) Invoices
Business buyers add their GSTIN and legal name at checkout; the GSTIN is checked and the GST invoice names the business, ready for input tax credit.
READ MOREInvoices Screen and GSTR-1 Export
Orders → Invoices lists every invoice and credit note with its PDF, and EXPORT FOR GSTR-1 downloads the return's files for a month or a quarter.
READ MORE
Admin on Your Phone
Run your store from anywhere
Orders
Status tabs, saved views your team shares, search by number, phone or name, a money summary, bulk actions, and an order page with one clear next step.
READ MOREProducts
A fast product list with a health strip, saved views and bulk changes you can undo, and an editor for options, variants, photos, descriptions and SEO.
READ MOREInventory
See on hand, held for orders and available for every variant, adjust with a reason, read the full stock history, and never sell what you do not have.
READ MOREImport and Export
Import products and customers from Shopify, WooCommerce or Dukaan with a preview first, copy their pictures, and export your store's data as one ZIP.
READ MORECollections and Categories
Hand-picked collections in the order you choose, a category tree you arrange by dragging, each with a picture and search words, and old links that keep working.
READ MOREOrder Alerts
An email for each new order to the owner and up to 5 more addresses, an optional SMS, and the admin's bell listing new orders, failed deliveries and exchanges.
READ MORECustomers
Every customer with their orders, spending and returned parcels, guests included, ready-made segments like VIP and RTO-Prone, tags, notes, credit and export.
READ MOREAdmin on Your Phone
Every admin screen works on a phone: a bottom bar with your main screens, a More sheet with the rest, cards instead of tables, and touch and hold to select.
READ MORESearch and Command Palette
Press Ctrl K or / to find orders by number, phone or name, products by title or SKU, customers, and any screen or action you are allowed to use.
READ MORESetup Guide and Launch
Sign up with a one-time code, follow a setup guide ticked from your real store data, try a test order, and launch when the essentials are done.
READ MORESample Data
Load a small set of sample products for your kind of store to see how pages look, and remove exactly those rows with DELETE SAMPLE DATA before launch.
READ MOREContact Inbox
Shoppers write from your Contact page; each message lands in the admin's Inbox to read, answer by email and mark done, and can be emailed to your team.
READ MORENotification Credits
Your plan's messages first, then a prepaid rupee balance: what each message costs, a full statement, low-balance alerts and a GST invoice per top-up.
READ MOREPlans and Billing
A free trial, then a monthly or yearly plan: your use against its limits, every payment with its GST invoice, and nothing deleted if a payment is late.
READ MOREDraft Orders
Turn a phone or WhatsApp order into a real order with an invoice, take cash on delivery or send a Razorpay link, and edit an order before it ships.
READ MORECatalogue Tools
Collections by rules, a brands screen, bulk price, category, brand and weight changes with UNDO, a spreadsheet-like grid, swatches, custom fields and a trash.
READ MOREMedia Library
One library of every picture and video your store shows: where each is used, alt text once, REPLACE everywhere, video heroes and saved sections.
READ MORELocations, Barcodes and Stock Counts
Stock locations and transfers, SKU and barcode generation with printable labels, stock counts by camera or scanner, and an inventory spreadsheet.
READ MOREInstallable Admin
Install the admin like an app and get push alerts on each device for new orders, failed deliveries and returns, plus a chime for new orders.
READ MORE
Security and Trust
Your data kept apart and safe
Store Isolation
Every store's orders, shoppers and products are walled off by the database itself, and tests prove one store can never reach another's.
READ MOREStaff and Roles
Invite people by email or phone, give them roles with exactly the rights they need, switch access off at once, and hand over ownership safely.
READ MORETwo-Step Sign-In
Your team signs in with a password and a code from an authenticator app, with recovery codes, and you choose who must use it.
READ MOREActivity Log
Every change your team makes to products, orders, prices, settings and more is written down by the database, in plain sentences, with filters and a CSV export.
READ MORESupport Access
When Mercayo's support team opens your admin to help, it is a time-limited session with a reason, recorded, and by default shown to you with what was changed.
READ MOREEncrypted Keys
Razorpay keys, courier sign-ins and ad tokens are encrypted with a key kept outside the database, bound to your store, and never shown again.
READ MOREPrivacy and Consent
A cookie banner written for India's DPDP Act, marketing tags only after consent, double opt-in for subscribers, and a Delete My Account that really deletes.
READ MORE
Integrations
Razorpay, Shiprocket and more
Razorpay
Paste your Razorpay keys, test with test keys first, and Mercayo sets up the webhook secret; the money goes straight to your account.
READ MOREShiprocket
Connect your own Shiprocket account with an API user, add Mercayo's webhook, and make labels, book pickups and follow parcels without opening Shiprocket.
READ MOREOrder Emails
Shoppers get order emails in your store's name and colours, from placed to delivered; you switch each on or off, preview it and change its words.
READ MORESMS
Mercayo sends your store's SMS through its own DLT-registered sender and templates, so you need no SMS account, header or registration of your own.
READ MOREWhatsApp
Order updates, COD confirmation buttons, bag reminders, back-in-stock alerts and offers on WhatsApp, in your store's name, from Mercayo's number or your own.
READ MOREGoogle Sign-In
Shoppers sign in to your store with their Google account in one tap: no password, no code to wait for, and their own account in your store.
READ MOREAds Pixels and Analytics Tags
Add your Meta pixel, Google Analytics 4, Google Ads, Pinterest and Clarity tags by their ids; they load only after shoppers agree.
READ MORE
Every Feature in One List: 344
Everything Mercayo does, area by area, the same list the pricing page compares plan by plan. Each one with a page opens it.
Store and Design
- Ready-Made Store Designs15 demo stores, each one a design you install in one tap
- Use This Design, Then Make It YoursPages, section styles, look and pictures; undo any time
- Pick a Design When You Sign Up
- Theme Editor with Live PreviewColours, fonts, shapes, cards and buttons on a phone, tablet and computer
- Theme Presets You Can Undo
- Saved Looks and Earlier Looks to Put Back
- 58 Free Fonts and Your Own Font Files
- Logo, Dark Logo, Tab Icon and Brand ColoursColours checked for contrast
- Button Shapes and Rounded CornersRounded, square or pill; corners for pictures, chips and sheets
- Motion: Full, Calm or OffSpeeds you choose; reduced motion respected
- 150 Layouts for 15 Parts of the StoreMix and match one style per part
- 10 Header Styles
- 10 Mega Menu Styles with Pictures
- 10 Phone Menu StylesPanel, accordion, sheet, cards and more
- An App-Like Tab Bar on Phones
- 10 Announcement Bar Styles on a TimerMessages that start and stop on time, by country too
- 10 Footer StylesLink columns, social links and payment icons
- 10 Search Styles
- 12 Product Card Styles
- 10 Product List LayoutsFilters in a sheet, a sidebar, chips or a top bar
- 10 Product Page Layouts
- 9 Phone Product Top Bars and 9 Sticky Buy Bars
- 10 Bag Drawer Styles
- 10 Checkout LayoutsOne page, steps, accordion or a focused wizard
- 10 Thank-You Page Layouts
- 10 Account Page Layouts
- Page Editor for Every PageDrag sections, preview, publish, restore any version
- Sections on the Bag, Checkout, Thank-You and Account Pages
- A Library of 158 SectionsHeroes, sliders, rails, tiles, stories, reels, forms, maps and more
- Layout Containers and Nested Blocks
- Show a Section on Phones or Computers Only
- Product Page Templates by Product Type
- Scheduled PublishingPut a sale's pages live and back on time
- Share a Draft Before It Goes Live
- Saved Sections to Reuse
- Media Library, Replace a Picture EverywherePictures, videos and fonts in one place
- Videos in Sections and Behind ThemPhone copies made for you
- Forms BuilderText, choices, dates, phone and email fields; answers in your inbox
- About, FAQ, Contact and Your Own PagesReady starters to edit
- Content Pages
- A BlogTags, cover pictures, related posts
- Lookbook and Shop the Look
- Six Store Policies Written for YouWith their key points on top
- Your Own Code in a Safe Frame
- Storage for Pictures and Videos
- Free Mercayo Address with HTTPS
- Own Domains with a Free Certificate
- Connect Cloudflare in One Step
- Your Admin on Your Own Domain
- Opening Soon Page While You BuildHidden from Google until you launch
- Launch with One Button
- Hide "Powered by Mercayo"
- Early Access to New Themes
- Fast Pages on Ordinary PhonesPage cache that never hides a change; photos never lowered
- Galleries That Follow Each Photo's ShapeZoom, swipe and a phone photo mosaic
- The Back Button Closes What Is Open
- Built for the Phone in a Shopper's Hand
- A 404 Page with Your Bestsellers
- SEO Titles, Structured Data and SitemapA search preview for every page
- Redirects from Your Old Store's LinksMade for you when an address changes; CSV in and out
- Cookie Choices Banner
Shopping Experience
- Product Pages Built for PhonesA numbered buying panel and one clear button
- Sticky Buy Bar
- Size Guide
- Specifications, Care and What's in the Box
- Product Stories and Highlights
- Label Cards, Flavour Meters and Origin MapsFor food and natural products
- Search That Forgives TyposSuggestions as you type, synonyms, pinned results
- Filters, Sorts and Quick ChipsLive counts on every filter
- Badges, Save % and Few Left Notes
- Quick Add to Bag from Cards
- Compare Products Side by Side
- A Product FinderA few questions, then the right products
- Wishlist Before Sign-InKept on joining; share it with a link
- Shopper Accounts by Code or GoogleNo password to forget
- One Bag on Every Device
- Shop by DeviceShoppers pick their phone once and see only what fits
- Personalisation, Priced with the ItemNames, initials, photos, files and choices
- Personalisation Sets for a Whole CategorySwatches, radio lists and dropdowns
- The Engraving Drawn on the Product Photo
- Linked Dropdowns (2 or 3 Levels)
- Shoppable VideosAdd to bag from the video; shop the video on product pages
- Reviews with PhotosVerified buyers, rating bars, filters and replies
- Your Own Review QuestionsFit, size, use: answers shown above the reviews
- Questions and Answers on Products
- Testimonials and Shopper Photos
- Recently Viewed and You May Also Like
- Share on WhatsApp
- Trust Promises RowCOD, returns and dispatch at a glance
- Pack Sizes and Price per Gram
- Build Your Own Box
Products and Catalogue
- Products
- Variants with Colour and Picture SwatchesPhotos linked to each colour
- Collections That Fill Themselves by Rules
- Category Tree and BrandsDrag to order; brands with logos
- Custom Fields on Product Pages and Cards
- Bulk Changes You Can UndoPrices ending in 9 or 99, tags, categories, brands
- Spreadsheet Grid EditingPaste columns from a spreadsheet
- Bulk Edit Variants' Prices, Costs and Weights
- CSV Import with a Preview, and Export
- Import from Shopify, WooCommerce or DukaanProducts, customers and pictures
- Download All Your Store's DataOne ZIP, any time
- Copies as Drafts, a Trash to Restore From
- An Editor That Keeps Your Unsaved Work
- Product List with Saved Views and ColumnsCatalogue health, picture grid, featured star
- Bestseller Ranking Kept Current
- Fixed BundlesTheir savings shown
- Add-Ons with Their Own Prices
- MRP, Price and Cost per Product
- Stock with a Reason for Every ChangeA full history; no overselling
- Stock Locations
- Stock Transfers Between LocationsReceived in parts
- Stock Counts with Your Phone's CameraBlind counts; USB and Bluetooth scanners too
- Barcodes, SKUs and Printed LabelsA4 sheets or label rolls
- The Inventory Spreadsheet
- Stock Value at Cost
- Low-Stock Email to Your Team
- Back-in-Stock RequestsBy email or WhatsApp
- Pre-OrdersA ship-by date and a limit
- HSN Codes and GST Rates on Products
- Sample Products to Start, Deleted in One Click
Orders, COD and RTO
- Unlimited Orders
- Orders by StageReceived, COD to confirm, to ship, shipped, delivered
- An Order Page That Says What Comes NextA timeline of everything that happened
- Your Own Order StatusesPacking, quality check: your words, your colours
- Accept Orders, Automatic for Prepaid
- Search, Saved Views, Tags and Notes
- Bulk Steps You Can UndoAccept, set a status, label, cancel or note many orders
- Export Orders to a Spreadsheet
- Cash to Collect at a Glance
- Orders Made by Your TeamPriced by your own offers, with a staff discount cap
- Edit an Order Before It ShipsThe difference refunded or collected
- Resend Any Order Email
- Cash on Delivery with Fees, Limits and Blocked PINs
- A Code to the Shopper's Phone Before a COD OrderBy WhatsApp or SMS
- Part Payment: A Small Advance OnlineKept if the parcel is refused
- Part Payment Rules by Risk, PIN and Value
- COD Confirmation Call List
- Unconfirmed COD Orders Clear Themselves
- RTO Risk Score on Every COD OrderWith its reasons, and your actions
- RTO Reports and PIN ControlBy PIN, product and courier
- Mercayo Trust NetworkReturn history shared between Mercayo stores
- Shoppers Cancel from Their Order PageWithin a window you set
- A Code Before Any Change to an Order
- Exchanges with Video ProofA different size or variant; your reasons and windows
- Returns for a Refund, If You Offer ThemApprove, decline, receive, refund
- Packing Slips for One or Many OrdersPersonalisation and dropdown picks printed
- New-Order Alerts by Email and PushWith a sound you choose
- Protection from Floods of Fake Orders
- Buy Again from Past Orders
- One-Tap Order Links in Messages
Shipping and Couriers
- Delivery Charges by Zone, Weight and SpeedFree above an amount you set
- Standard and Express with Real Dates
- Delivery Date by PIN Before They BuyWith an order-within countdown
- India's PIN Directory Built In19,297 PIN codes; the PIN fills the city
- Shiprocket, Connected from Your Admin
- Shipway, Connected from Your Admin
- Labels for Many Orders in One GoOnly for orders ready to ship
- Pickups, Manifests and CancellationsBookings cancelled with the order
- Ship It Yourself, with TrackingYour own AWB number
- A Tracking Page in Your Own StoreFive steps, the courier's updates and help
- Courier Updates Without Lifting a FingerStatuses mapped for you
- Failed Deliveries Answered by the ShopperRe-attempt with a new phone or address
- Reverse Pickups for Returns
- Courier Performance and Failure Reasons
- Courier Charges Checked Line by LineImport the courier's statement, CSV or Excel
- Gift Message and Gift WrapPrices hidden on the gift slip
- Free Delivery Progress in the Bag
Payments and Payouts
- Fee on Your Orders
- Your Own Razorpay AccountMoney goes straight to you
- UPI, Cards, Net Banking and Wallets
- Phone-First, One-Page CheckoutThe PIN fills the city; errors under each field
- Returning Shoppers Check Out in a Few Taps
- One-Tap Checkout Across Mercayo StoresThe shopper chooses it
- Gift Cards and Store Credit at Checkout
- Payment Links for Any Order
- Refunds to the Payment, Store Credit or CashFull or part
- Payments Made Outside Mercayo, Recorded
- Unpaid Online Orders Expire
- Razorpay Settlements Matched to OrdersFees and payouts
- COD Remittances from Couriers, CheckedWhat each courier owes, and what came short
- Totals Rounded to Whole Rupees
- Small-Order Fee and Purchase Limits
GST and Invoices
- A GST Invoice for Every OrderOr a bill of supply; CGST, SGST and IGST split
- Credit Notes for Cancels, Returns and RefundsOr one by hand
- Business Invoices with the Buyer's GSTINThe GSTIN checked against the state
- Your GST Registration, Checked as You TypePrices with or without GST
- GST Rate Changes from a Date
- HSN Code Finder with Rates
- GSTR-1 Files in One DownloadB2B, B2C, exports, nil-rated and the HSN summary
- Your Logo, Terms and Signature on InvoicesClassic, accent or compact; Hindi and Indian scripts
- Exports Under LUT
- Shoppers Download Their Own Invoice
- GST Over Time
- A GST Invoice for Your Mercayo Plan
- Sold by with the GST Line on Products
Marketing and Offers
- Discount Codes with Conditions and CapsBy bag, customer, city, PIN, day and hour
- Offers That Apply by Themselves
- Buy X Get Y in Every Shape
- Prices That Drop as Shoppers Buy MoreQuantity ranges and spend tiers
- Bundle Prices: Any 3 for One Price
- A Free Gift the Shopper Chooses
- Thousands of Single-Use Codes
- Choose Exactly Which Offers StackBest saving or your own order; up to three codes
- Offer Labels, a Sale Page and Honest CountdownsCoupon tickets on product pages
- Offers for First Orders, Returning Shoppers and Campaign LinksPrepaid-only offers too
- Links That Apply a Code
- A Never-Discounted List and Budgets
- Try a Bag Before Shoppers Do
- What Every Offer Brought In
- Import and Export Offers
- Bag Messages and Add-More Nudges
- Gift CardsBought, sent by email or SMS, spent, extended
- Store CreditFor refunds, goodwill and rewards; from a file in bulk
- Rewards Tiers with CashbackColours and perks per tier
- Refer and EarnPaid only when the order arrives; fraud checks
- Affiliates with Commission and Payouts
- Abandoned Bag Reminders with Their Own CodeEmail, SMS or WhatsApp; recovered sales counted
- Browse Reminders
- Email CampaignsPreviewed, tested, scheduled; results with orders
- SMS Campaigns
- Customer Segments, RFM and Cohorts
- Sign-Up Popup with Double Opt-InExit intent, quiet pages, a welcome code
- Subscribers with Their ConsentCSV export
- Bought Together and Add-Ons in the BagOrder bumps on product pages and at checkout
- Notifications Shoppers Chose to GetCampaigns with opens counted
- A Recent Purchases Note from Real Orders
- Google Shopping and Meta Catalogue FeedsCategory matching, labels, problems with fixes
- Meta, Google, Pinterest and Clarity TagsAfter the shopper's consent; server-side purchase events
- Floating WhatsApp Button and Back to Top
- Customers with Their Full HistoryTags, notes and edits with a log
- Review Requests and Thank-You CodesReviews approved by you
- Alt Text Filled Everywhere
WhatsApp, SMS and Email
- Order Emails Each Month
- SMS Each Month
- WhatsApp Order Updates Each Month
- WhatsApp Updates from Order to DeliveryConfirmed, shipped, out for delivery, delivered
- WhatsApp in Your Store's Name, Picture and ButtonsOrder and coupon buttons
- Your Own WhatsApp Number
- Confirm COD Orders with WhatsApp Buttons
- Bag Reminders and Back-in-Stock on WhatsApp
- WhatsApp MarketingOffers from your own templates to shoppers who agreed
- Delivered and Read Receipts, STOP HandledFailed messages' charges returned
- Order Emails in Your Store's LookPlaced, confirmed, shipped, out for delivery, delivered
- Email from Your Own DomainDKIM checked for you
- Edit Every Message, Preview It, Send a TestEach one on or off
- Message Log with Retry
- One-Click Unsubscribe
- Prepaid Message Wallet with a StatementTop-ups invoiced; low-balance alerts
- Contact Inbox in Your AdminSpam checked; reply by email
- Write to One Customer
Analytics and Reports
- A Home Screen That Says What to Do NextToday so far, what needs you, top products
- Analytics Accurate to the PaisaSales, visits, products and customers; compare date ranges
- Live View
- Reports Library with CSV Downloads
- Where Each Order Came FromChannels, devices and UTM campaigns
- How One Product Is Really DoingViews, sales, wishlists and margin
- Visits by City and Bounce RatePrivacy-friendly visits
- What Shoppers Search For
- Profit and Loss with Your Own CostsRealised or booked; ad spend and expenses
- What-If Profit Calculator
- Reel Plays and Adds
Selling Abroad
- Markets by CountryEverywhere else as one market
- Prices and Checkout in the Shopper's CurrencyCharged in that currency; local address formats
- Fixed Prices or Price Rules per CountryA spreadsheet of prices; endings you choose
- Delivery AbroadDuties noted at checkout
- Country Suggested from the Visitor's Location
- Offers, Messages and Banners by CountryMenus and popups too
- Products and Pages Shown by Country
- Country Addresses for Google/en-us/, hreflang and sitemaps per market
- Product Feeds per Country
- Prices Shown in Other Currencies as a GuideToday's exchange rates
Languages
- Languages in Your Store
- 23 Languages, Hindi ReadyMercayo's words already translated
- Every Word on Your Store EditableReset to the default any time
- Translate Products, Pages and MenusOut-of-date translations marked
- Right-to-Left Languages
- Search in Hindi
- Emails and WhatsApp in the Shopper's Language
- A Language Switcher and Language Addresseshreflang for Google
- Your Admin in Your Language
Staff and Security
- Staff Accounts
- Roles, Ready-Made or Your OwnMenus that show only what each role may use
- Invitations by Email or PhoneAccess turned off at once
- Two-Step Sign-In with Recovery CodesRequired by role if you want
- Forgot and Change PasswordGoogle sign-in for your team
- Activity Log: Who Changed WhatCSV export
- Support Enters Only When You Ask, on the RecordYou can end a session
- Your Data Kept Apart by the Database
- Payment and Courier Keys Sealed
- Cookie Choices and India's Privacy LawRetention rules you can read
- Shoppers Download or Delete Their DataErase a customer on request
- Hand Over Ownership Safely
- Several Stores in One Sign-InUp to three of your own
- Nightly Backups
Apps and the PWA
- An Admin Built for Your PhoneA tab bar, a More sheet, light and dark
- Admin on Your Home Screen
- Push Alert the Moment an Order Arrives
- One Box to Find AnythingCtrl K on a computer; a bell for what needs you
- Admin Settings: Your Look and Your Alerts
- Your Store as an App on Shoppers' PhonesNo app store needed; an offline page
- Admin App on Google Play
Support and Services
- Free Trial
- Free Store Design with a Yearly Plan
- Help Centre with Step-by-Step GuidesA glossary and troubleshooting too
- Help on Every Admin Screen
- Setup Guide from Sign-Up to First OrderWelcome and setup reminder emails
- Support Requests from Your Admin
- Answer Within
- WhatsApp Chat with Support
- Priority Queue
- A Named Contact
- Change Plans Any TimeUnused days credited on an upgrade
- Pay by UPI AutoPay, Card or Bank Transfer
- Report a Store, and Published Legal Terms
- Store Details and a Grievance Officer
Sell to Businesses (B2B)
- B2B Tools
- Business Buyer AccountsBuyers apply with their GSTIN; you approve
- Customer Groups with Wholesale Price ListsA fixed price or a % off, per product or category
- Prices and Catalogue for Approved Buyers OnlyHide prices, or the whole catalogue, from everyone else
- Minimum Order Quantities and Case PacksWith quantity tiers
- A Quick Order FormSearch SKUs, a grid of quantities, or upload a CSV
- Request a Quote, Send a Quote, Order in One Tap
- Pay Later on Credit TermsNet 7, 15 or 30, with credit limits and due dates
- Payment Reminders by WhatsApp and Email
- A PO Number at Checkout
- Several Buyers Under One BusinessEach with their own sign-in
- GST B2B Invoices and GSTR-1 (B2B)
- Reorder from Past Orders
Run a Marketplace
- Sellers IncludedThen ₹49/month for each one more
- Seller Sign-Up with KYC and ApprovalPAN, GSTIN and bank checked
- A Seller PanelProducts, stock, orders, labels, returns, payouts and reports
- Commission Rules by Category, Seller or ProductShown on every order
- One Order, a Shipment per Seller
- Seller Ships or You Ship
- Seller Payouts with a Ledger and StatementsSplit settlement through Razorpay Route where enabled
- Tax Invoices Under Each Seller's GSTIN
- 1% GST TCS Collected, with the GSTR-8 Report
- Seller Storefront Pages, Ratings and Reviews
- Returns per Seller
- Products Approved Before They Go Live
Digital Products
Try It on Your Own Store
Every feature is in every plan, free for 14 days.