Security and Trust
Your Business, Kept Safe
Your data and your shoppers' data are protected by design.


- Each store's data kept apart by the database itself, not only by our code
- Payment keys stored encrypted, and never shown again
- Our support team opens your admin only through a time-limited link, and you see every visit
- Two-step sign-in with an authenticator app, required for owners and admins by default
- A screen to invite staff and give them roles
Kosha is a demo store on Mercayo. Its products, orders and customers are sample data.
Every Feature in Security and Trust
Each page explains what it does, how it works step by step, its settings and its limits today.
Store Isolation
Every store's orders, shoppers and products are walled off by the database itself, and tests prove one store can never reach another's.
READ MOREStaff and Roles
Invite people by email or phone, give them roles with exactly the rights they need, switch access off at once, and hand over ownership safely.
READ MORETwo-Step Sign-In
Your team signs in with a password and a code from an authenticator app, with recovery codes, and you choose who must use it.
READ MOREActivity Log
Every change your team makes to products, orders, prices, settings and more is written down by the database, in plain sentences, with filters and a CSV export.
READ MORESupport Access
When Mercayo's support team opens your admin to help, it is a time-limited session with a reason, recorded, and by default shown to you with what was changed.
READ MOREEncrypted Keys
Razorpay keys, courier sign-ins and ad tokens are encrypted with a key kept outside the database, bound to your store, and never shown again.
READ MOREPrivacy and Consent
A cookie banner written for India's DPDP Act, marketing tags only after consent, double opt-in for subscribers, and a Delete My Account that really deletes.
READ MORE
How It Fits Together
- Orders
- Customers
- Products
- Orders
- Customers
- Products
- Orders
- Customers
- Products
The database itself keeps every store's rows apart (row-level security)
Try It on Your Own Store
Every feature is in every plan, free for 14 days.