Cash on Delivery
Cash on Delivery, With Fewer Surprises
Offer cash on delivery and keep fake orders and returned parcels down.



- A one-time code to the shopper's phone before a cash order is placed
- Part-payment online: a small advance now, the rest in cash
- A limit on the order value for cash on delivery
- Orders your team has not confirmed can expire after the days you choose
- Failed deliveries listed in one place to follow up
Kosha is a demo store on Mercayo. Its products, orders and customers are sample data.
Every Feature in Cash on Delivery
Each page explains what it does, how it works step by step, its settings and its limits today.
Cash on Delivery
Offer cash on delivery with your own fee, a limit on the cash a courier collects, and the PIN codes and delivery options where it is not offered.
READ MORECOD Confirmation Code
Shoppers confirm their mobile number with a 6-digit code before a cash on delivery order is placed, so orders with wrong numbers never happen.
READ MOREPart Payment for COD
Cash on delivery shoppers pay a small COD charge or an advance online first and the rest in cash, so a refused parcel still covers its trip.
READ MORECOD Confirmation Call
Mark new cash on delivery orders Unconfirmed until your team has phoned the shopper, with a warning when the shopper has refused parcels before.
READ MOREOrder Clean-Up
Optionally cancel cash on delivery orders nobody confirmed or shipped after the days you choose, with their stock and coupon uses put back.
READ MORERTO Shield
Every cash on delivery order gets a 0-100 risk score with plain reasons, and your store chooses what happens to risky ones: a call, a code or part payment.
READ MORE
How It Fits Together
- Your Shopper PaysBy UPI, card, net banking or a wallet.
- Your Razorpay AccountRazorpay charges its own fee, agreed between you and Razorpay.
- Your BankThe rest settles to your bank account. Mercayo's share is ₹0.
In the Product

Kosha is a demo store on Mercayo. Its products, orders and customers are sample data.
Try It on Your Own Store
Every feature is in every plan, free for 14 days.