Settings
Every settings page: store details, payments, checkout and COD, delivery, taxes, notifications, staff and more.
Settings
The Settings home groups every part of how your store runs into tiles, each showing where it stands now, from COD and delivery prices to your team.
SettingsStore Details
Your legal name, address, customer care and grievance officer, and your dispatch and refund promises. They fill your policies, and the needed ones must be filled before launch.
Settings › Store DetailsBrand
Your store's name and tagline, shown on your store, in emails and on invoices. Your logo, colours and fonts are in the Theme editor.
Settings › BrandPayments
Connect your own Razorpay account so shoppers can pay by UPI, cards, netbanking and wallets, with the money going straight to you.
Settings › PaymentsCheckout and COD
Every setting of your checkout, cash on delivery with its fee, limit, confirmation code and part payment, online payments, order clean-up and the thank-you page.
Settings › Checkout and CODCOD Rules and PIN Codes
Ask risky cash-on-delivery orders for part payment, offer online payment only, add a COD fee or hold them for a call by your own rules; turn COD off for PIN codes; the Mercayo Trust Network.
Settings › COD Rules and PIN CodesShipping and Delivery
Set what delivery costs by state and parcel weight, free delivery above an amount, delivery days, and PIN code rules that stop delivery or COD, then test any PIN code.
Settings › Shipping and DeliveryCourier Accounts
Connect your own Shiprocket or Shipway account so you can make labels, book pickups and follow every parcel from the Mercayo admin.
Settings › CouriersLabels and Pickups
Switch on the courier integration, choose how a courier is picked for each parcel, book pickups with the labels, and set your usual parcel size and weight.
Settings › Labels and PickupsTaxes
Your GST registration, whether your prices include GST, and your GST rates by HSN code. Checkout and every order are taxed from these.
Settings › TaxesInvoices
How your GST invoices, bills of supply and credit notes are numbered and look (terms, logo, signature), when the invoice is issued, and the GST rate on delivery, the COD fee and gift wrap.
Settings › InvoicesNotifications
Every email and message your store sends, to shoppers, to your team and from Mercayo: when each goes, its channels and price, previews, tests and the latest messages.
Settings › NotificationsStaff and Roles
Invite your team by email or phone, choose what each person may do with admin access or roles, see their two-step sign-in, and hand the store over.
Settings › Staff and RolesStore Policies
Your six policy pages (terms, privacy, shipping, returns, contact and grievance, cancellation), written by Mercayo from your store details, edited by you and published before launch.
Settings › PoliciesReturns and Exchanges Settings
Let shoppers ask for an exchange or a return for a refund from their order page: the windows, unboxing videos, who pays to send the replacement, and your return address.
Settings › Returns and ExchangesExchange Reasons
The reasons shoppers choose when they ask for an exchange: add, reword, order and hide them, mark which are the store's fault and which allow a size change, and choose your size categories.
Settings › Returns and Exchanges › Exchange ReasonsReviews and Questions Settings
Turn product reviews and questions on or off, ask for a review after delivery, show the reviewer's city, allow review photos, and choose whether new questions wait for you.
Settings › Reviews and QuestionsBag and Wishlist Settings
What the bag offers (recently viewed, bundle progress, free gifts, order notes, codes in links), add-ons beside products, and the wishlist with or without signing in.
Settings › Bag and WishlistShopper Accounts Settings
How shoppers sign in to your store (email code, phone code by WhatsApp or SMS, Google), guest checkout, and the numbers behind your customer segments.
Settings › Shopper AccountsRewards and Credit Settings
Every setting for store credit, gift cards (amounts, expiry and extensions), rewards tiers and refer and earn, with defaults and examples.
Settings › Rewards and CreditBag Reminders Settings
Remind shoppers who reached checkout and did not order: up to three reminders by email or WhatsApp, quiet hours at night, a code to offer, and how abandoned and recovered bags are counted.
Settings › Bag RemindersOnline Store Settings
Store-wide settings for your storefront: the page builder, product lists (filters, order, per page, badges), the sale page, search, Shop by Fit, the home page's rating and the footer's payment icons.
Settings › Online StoreProduct Page Settings
What every product page shows (options chosen, low stock, delivery dates, codes, suggestions, sharing, bundles, back-in-stock, pre-orders, personalisation) and the Catalogue card.
Settings › Product PageSign-In and Security Settings
Who on your team must use two-step sign-in, how many days new members have to set it up, and how long staff invitation links work.
Settings › Sign-In and SecurityAdmin and Reports Settings
What Home opens on and when stock counts as low, what the bell shows, whether store visits are recorded for Analytics, and the sign-up forms.
Settings › Admin and ReportsDiscount Settings
Switch whole kinds of offers on or off for your store, choose whether the best offer or your priority order wins, how many codes a bag takes, offer labels and countdowns.
Settings › DiscountsMore Settings
Settings without a page of their own yet: the blog, the contact form and its emails, the floating WhatsApp and back-to-top buttons, and the sign-up popup.
Settings › More SettingsDomains
Your store's addresses: the free Mercayo address, connecting your own domain with two DNS records, the automatic secure certificate, the primary address, one-address redirects and removing a domain.
Settings › DomainsLanguages and Currencies
Offer your store in Hindi and other Indian languages, choose the main language and the language switch, translate your content, and show prices in other currencies as a guide.
Settings › Languages and CurrenciesLocalization
Change any word your store shows, on its pages, in emails and messages and in the admin: search the texts, keep placeholders, see what you changed, reset, and what only Mercayo can change.
Settings › LocalizationPixels, Cookies and App
Add as many tags as you use (Meta, Google, Tag Manager, TikTok, Snapchat, Pinterest, Clarity, Bing), each after consent, connect their Conversions APIs, set the cookie banner and the home screen app.
Settings › Pixels, Cookies and AppImport and Export
Bring your products and customers from Shopify, WooCommerce or Dukaan with a preview before anything changes, and download all your store's data as one ZIP file.
Settings › Import and ExportSupport Access
How Mercayo's support team can open your admin to help you, for 8 hours at most through a single-use link, and how you see each session, what was changed, and end it.
Settings › Mercayo Support AccessActivity Log
Every change your team (and Mercayo) made in your store, who made it and when: prices, stock, orders, settings, staff and more, with filters and a CSV export.
Settings › Activity Log
Write to Mercayo's support with your store's address and what you were doing. Your admin's Help page has the details.
CONTACT SUPPORT