Getting Started
Sign up, find your way around the admin, add products, take payments, set delivery and launch.
Welcome to Mercayo
A tour of your admin: the side menu and its groups, the top bar, search, the bell, the phone's bottom bar, roles, and where help is.
Create Your Store
Sign up with your mobile number or email, confirm the 6-digit code, choose your store's name and address, and start your free trial.
The Home Screen
What every card on your admin's Home shows, how its numbers are counted, and how to pick the dates it covers.
HomeThe Setup Guide
The ten steps on Home that take a new store to launch, which ones are needed, how each one is ticked off, and how sample products work.
Home › Set Up Your StoreAdd Your First Product
A guided first product, start to finish: title and description, price and MRP, options and variants, photos, weight and stock, GST, and making it live.
Products › Add ProductSet Up Payments
Take cash on delivery from day one, then connect your own Razorpay account for UPI, cards, netbanking and wallets, test it, and go live.
Settings › PaymentsSet Up Delivery
Price delivery by state and parcel weight, offer free delivery above an amount, stop deliveries or COD to some PIN codes, test any PIN, and connect a courier.
Settings › Shipping and DeliveryWrite Your Policies
Mercayo writes your six store policies from your details and settings. Read them, edit what is not true for you, and publish all six before launch.
Settings › Store PoliciesLaunch Your Store
What must be done before launch, the opening-soon password page, paying for a plan, and what changes the moment you press LAUNCH MY STORE.
Settings › LaunchSearch, the Bell and Shortcuts
Find any order, product or customer and jump to any screen with Ctrl K, read new orders and alerts in the bell, and the keys that save time.
The Admin on Your Phone
Run your store from a phone: the bottom bar, the More sheet, search, and how lists, orders and settings adapt to a small screen.
Write to Mercayo's support with your store's address and what you were doing. Your admin's Help page has the details.
CONTACT SUPPORT