Stock Counts

Count what is really on your shelves, by scanning or typing, compare with what Mercayo expects, review the differences and apply the count in one step.

Last updated 19 October 2026In your admin: Products › Inventory › Counts

A stock count compares what is really on your shelves with what Mercayo thinks is there, and fixes the difference in one step. Do one at month-end, or for one shelf when something looks wrong.

Count

  1. START COUNT: choose the Location and a Name (for example "Month-end count"), then START. One count can be open per location at a time.
  2. Scan: each scan adds one (type a number first for a box of many: "How many each scan adds"). Or type a count for an item. UNDO takes off the last scan.
  3. The strip shows Variants Counted (of those that count stock), Units Counted, Differences and Not Counted (with stock here).
  4. Filter Counted, Not Counted or Differences; HIDE EXPECTED while counting so the team counts what they see; you compare at REVIEW.

Apply

REVIEW shows each Variant with Before, After and the Difference. Press APPLY COUNT. To make it a full count, tick "Also set the … variants that were not counted to 0". Then: "The count was applied. The stock now matches the shelves." Every change is in the stock history.

Cancel Count: "Nothing counted is applied. The stock stays as it is."

A Good Routine

  1. Count one location at a time, at a quiet hour, so orders do not move stock while you count.
  2. Count shelf by shelf; scanning is faster and avoids typing mistakes.
  3. Before applying, filter Differences and recount the biggest ones.
  4. Apply, then note in the count's name what you found ("Month-end count, October").

Questions

What happens to items I did not count?

They are not changed, unless you tick "Also set the … variants that were not counted to 0 (a full count)" when you apply.

Can two people count at once?

Yes, on the same open count; each scan adds to it.

OPEN THIS SCREEN IN YOUR ADMIN

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