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Results for “Own domain”: 17 Articles All Topics
- How-To Guides
Connect Your Own Domain
Connect yourbrand.in to your Mercayo store step by step with GoDaddy, Hostinger, BigRock or Cloudflare: the TXT and routing records, the free certificate, the primary address and keeping email working.
- How-To Guides
Your Admin on Your Own Domain
Open your admin at admin.yourbrand.in. Your team signs in there, two-step sign-in included, and it opens your store only.
Settings › Domains - Troubleshooting
Domain Not Connecting
Your own domain stays on Waiting for DNS, Getting Certificate, DNS Changed or Not Working: what Mercayo checks, and how to fix the records at your domain provider.
- Settings
Domains
Your store's addresses: the free Mercayo address, connecting your own domain with two DNS records, the automatic secure certificate, the primary address, one-address redirects and removing a domain.
Settings › Domains - Marketing and Discounts
Discount Codes
Codes shoppers type in the bag or at checkout: making one, thousands of one-time codes for influencers, links that apply a code, codes on product pages and limits per customer.
- Troubleshooting
Launch Is Blocked
LAUNCH MY STORE is greyed out or refused: each item on Before You Launch, what makes it Done, and the less obvious reasons it stays open.
- Getting Started
The Setup Guide
The ten steps on Home that take a new store to launch, which ones are needed, how each one is ticked off, and how sample products work.
Home › Set Up Your Store - Billing and Plans
Billing FAQ
Straight answers about Mercayo's plans, the free trial, paying, GST invoices, upgrades, failed payments, limited mode, cancelling, credit and message costs.
- Settings
Brand
Your store's name and tagline, shown on your store, in emails and on invoices. Your logo, colours and fonts are in the Theme editor.
Settings › Brand - How-To Guides
Connect Cloudflare
Domain on Cloudflare? Give Mercayo a token for that one domain and it adds and checks your store's DNS records, your admin address and your email records for you.
Settings › Domains - Billing and Plans
Plans and Billing
Your Mercayo plan in Settings › Billing: the plans and their limits, paying online by subscription or by bank transfer, upgrading, switching, cancelling, Mercayo credit and your GST invoices.
Settings › Billing - Your Account and Team
Contact Mercayo Support
The admin's Help page: support requests to Mercayo with your store attached, how fast we answer on your plan, Mercayo's email and WhatsApp, the Help Centre, letting our team look at your store safely, and billing.
Account menu › Help - Getting Started
Create Your Store
Sign up with your mobile number or email, confirm the 6-digit code, choose your store's name and address, and start your free trial.
- How-To Guides
Import from Shopify
Move your Shopify catalogue and customers to Mercayo: export the CSV files from Shopify, check them in Mercayo, read the preview, import, and finish what files cannot carry.
- Settings
Settings
The Settings home groups every part of how your store runs into tiles, each showing where it stands now, from COD and delivery prices to your team.
Settings - Online Store
URL Redirects
Send visitors from an old address to a new one, so old links, ads and search results keep working; add them by hand, import a CSV, and see the ones Mercayo made for you.
Online Store › Menus › URL Redirects - Getting Started
Welcome to Mercayo
A tour of your admin: the side menu and its groups, the top bar, search, the bell, the phone's bottom bar, roles, and where help is.
Write to Mercayo's support with your store's address and what you were doing. Your admin's Help page has the details.
CONTACT SUPPORT