Switching Between Stores

One Mercayo account can be on several stores. Choose a store when you sign in, switch from the account menu, and keep each store's data apart.

Last updated 19 October 2026

Your Mercayo account can be on more than one store: stores you created and stores that invited you. Each store is completely separate: its products, orders, customers, settings and team never mix with another store's.

Choosing a Store When You Sign In

  • On one store, you go straight into it after signing in.
  • On several, you see Choose a Store ("Signed in as …") with every store you are on. Pick one.

Switching While You Work

Click your store's name at the top of the side menu, or open your account menu (your name at the foot of the side menu) and choose Switch Store. A panel, Your Stores, lists them; with more than eight, a Find a store box filters the list. Pick a store and its Home opens. On a phone, Switch Store is in the More sheet.

Each store's address in the admin includes its handle (/store/kosha/…), so you can keep a browser tab per store.

Your Role Can Differ per Store

You might be the owner of your own store and an Order Manager on a friend's. Each store shows you only what your role there allows, and its own two-step sign-in rules apply.

Creating Another Store

Use the sign-up page while signed in: you start at the store step. There is a limit on how many stores one person can create; above it, the page notes your request and Mercayo's team looks at it. Each store has its own trial and plan.

Questions

Do I need a separate login for each store?

No. One account, one password, every store you are on.

Can I move products from one store to another?

Export them from one store and import them into the other in Import and Export.

How do I leave a store I was invited to?

Ask its owner to remove you in Staff and Roles.

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Still stuck? Write to support from your admin's Help page.

Still Need Help?

Write to Mercayo's support with your store's address and what you were doing. Your admin's Help page has the details.

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