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Results for “Shiprocket”: 13 Articles All Topics
- How-To Guides
Ship with Shiprocket
From connecting your Shiprocket account to a delivered parcel: the API user and webhook, the courier rule, labels in bulk, pickups, automatic tracking and answering failed deliveries.
- Settings
Courier Accounts
Connect your own Shiprocket or Shipway account so you can make labels, book pickups and follow every parcel from the Mercayo admin.
Settings › Couriers - Troubleshooting
Courier Sync Problems
Shiprocket or Shipway labels fail, orders say Reconnect needed, or tracking stops moving: every label-run message, the webhook, and how to reconnect without losing parcels.
- Orders and Fulfilment
Packing Slips and Labels
Make courier labels for many orders at once with GENERATE LABELS, and print packing slips one to a sheet for the parcels.
Orders - Analytics and Reports
Profit & Loss
Your real profit each day after product cost, shipping, gateway and COD fees, RTO, refunds, ads and your own costs, with the figures your couriers and Razorpay report filled in for you.
Analytics › Profit & Loss - Getting Started
Set Up Delivery
Price delivery by state and parcel weight, offer free delivery above an amount, stop deliveries or COD to some PIN codes, test any PIN, and connect a courier.
Settings › Shipping and Delivery - Orders and Fulfilment
Shipments
Every parcel your store has sent with a connected courier, grouped by stage from waiting for pickup to delivered or returned.
Orders › Shipments - How-To Guides
Dependent Dropdowns, Step by Step
Let shoppers pick in two or three linked steps (Brand then Model, Metal then Purity then Size, Country then State then City) on any product, without making a variant for every choice.
- Settings
Labels and Pickups
Switch on the courier integration, choose how a courier is picked for each parcel, book pickups with the labels, and set your usual parcel size and weight.
Settings › Labels and Pickups - How-To Guides
Partial COD
Take a small COD charge or an advance online and the rest in cash: set it up, see exactly what shoppers pay with worked examples, and what happens when a parcel is refused.
- How-To Guides
Profit & Loss, Step by Step
A plain guide to knowing your real profit: what to set up once, what to check each day and each week, how to read every line, and the mistakes that make the number wrong.
Analytics › Profit & Loss - Settings
Settings
The Settings home groups every part of how your store runs into tiles, each showing where it stands now, from COD and delivery prices to your team.
Settings - Orders and Fulfilment
Shipment Page
One parcel's full story: its courier, AWB, weight, cash to collect, pickup, the whole tracking timeline and any failed delivery.
Orders › Shipments
Write to Mercayo's support with your store's address and what you were doing. Your admin's Help page has the details.
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